Legal
Data deletion
Last updated 1 October 2026
You can ask Sensa Lounge to delete the personal data we hold about you at any time. This page explains how.
01
What we delete
- Messages you sent our pages on Instagram, Facebook Messenger or WhatsApp, as far as they can be deleted on our side.
- Emails between you and us.
- Your booking details.
02
How to ask
- By email: write to contact@sensalounge.qa with the subject “Delete my data”. Tell us the name, Instagram handle, phone number or email address we would know you by.
- On Instagram: send @sensalounge.qa a message saying “Delete my data”.
03
What happens next
We confirm we have your request within 3 working days and finish within 30 days, then tell you it is done. Deleted data cannot be brought back.
04
What we may have to keep
If the law requires us to keep a record, such as an invoice, we keep only that record, only for as long as the law requires, and then delete it.
05
Our Meta app and your Facebook account
Our Meta app, “Sensa Lounge”, works only on our own pages and ad account. You never sign in to it, so it holds no data from your Facebook account. If it ever shows in your Facebook settings, you can remove it there: open Settings, find “Apps and websites”, choose Sensa Lounge and remove it.
Data that Meta holds in your own Facebook, Instagram or WhatsApp account is Meta’s to delete; Meta’s privacy policy explains how.
More on what we collect and why is in our privacy policy.